Abdul-Azeez Sobowale

IT Support Professional & Front-End Developer
Lagos, NG.

About

Results-oriented IT Support Professional with a background in front-end web development and administrative coordination, adept at diagnosing and resolving technical issues, managing systems, and ensuring seamless operations. Proven ability to enhance user productivity, safeguard data, and streamline communication, seeking to leverage technical and organizational skills in a dynamic IT environment.

Work

Silicon Delta
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IT Support

Lagos, Lagos, Nigeria

Summary

Provided comprehensive IT support, maintaining critical systems and ensuring data integrity for seamless business operations.

Highlights

Provided crucial technical support to staff, swiftly diagnosing and resolving hardware and software issues to minimize downtime and enhance productivity.

Installed, configured, and maintained a diverse range of computer systems, printers, and peripheral devices, ensuring optimal functionality for daily operations.

Managed user accounts and access control within the Windows environment, enhancing security protocols and ensuring proper data access for all personnel.

Deployed and configured essential business software applications, streamlining workflows and supporting critical business functions.

Assisted with vital data backup and recovery processes, safeguarding critical information and ensuring business continuity against potential data loss.

African Foundries Limited
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Front Desk Officer

Lagos, Lagos, Nigeria

Summary

Managed front desk operations, ensuring efficient communication, administrative support, and positive visitor experiences.

Highlights

Greeted and assisted a high volume of visitors daily, creating a professional and welcoming first impression for the organization.

Managed incoming calls, emails, and correspondence efficiently, optimizing communication flow and ensuring timely responses.

Scheduled and coordinated appointments and meetings for multiple departments, improving organizational efficiency and calendar management.

Maintained meticulous office records and handled diverse administrative tasks, contributing to streamlined departmental operations and data organization.

Collaborated effectively with various departments to ensure smooth operations and provided comprehensive support in resolving administrative challenges.

Education

Lagos State Polytechnic, Ikorodu
Ikorodu, Lagos, Nigeria

Ordinary National Diploma (OND)

Computer Engineering

Skills

Web Development

Front-End Web Development, HTML, CSS, JavaScript.

Office Productivity

Microsoft Office Suite, Word, Excel, PowerPoint.

Operating Systems

Windows OS Installation, Windows OS Troubleshooting.

IT Support

Hardware Maintenance, Software Maintenance, Technical Support, System Configuration, User Account Management, Data Backup & Recovery, Troubleshooting.